Enable your organization to identify and triage incidents faster with Risk Cloud’s Incident Management Application. Strengthen the effectiveness of incident response protocols across your organization with automated workflows, improved collaboration, and near real-time incident insights.
How It Works
Streamline incident reporting and resolution processes with an easy-to-use incident logging portal for all employees, customers, and third parties. Automatically calculate incident risk levels based on expected functional impact, informational impact, and recoverability efforts. Leverage Risk Cloud’s prebuilt scoring methodology or customize it to your organization’s risk tolerance.
Immediately notify response teams when new incidents are reported and quickly triage incidents based on their risk level. Streamline response workflows with automated assignment notifications, centralized task management, and trackable resolution progress.
Gain the visibility you need to inform strategic risk decisions with near real-time insights into key metrics like open incidents by risk level, incidents by type and source, and the impact of system downtime. Identify and document areas of improvement following the resolution of each incident to continuously improve processes while building the business case for future team and technology investments.
Why You Need It
Create a consistent and centralized incident management process that seamlessly connects the right people to the right information at the right time. Risk Cloud’s Incident Management Application helps you:
- Improve incident visibility with centralized reporting, tracking, and scoring
- Accelerate incident response with automated workflows
- Strengthen operational resiliency with near real-time incident insights