ISO 9001 Lead Implementer training enables you to develop the necessary expertise to support an organisation in establishing, implementing, managing and maintaining an Information Quality Management Systems (QMS) based on ISO 9001. During this training course, you will also gain a thorough understanding of the best practices of Quality Management Systems to secure the organisation’s customer satisfaction and overall performance and effectiveness.
Who should attend
- Managers or consultants involved in Quality Management
- Expert advisors seeking to master the implementation of a Quality Management System
- Individuals responsible for maintaining conformance with QMS requirements
- QMS team members
Prerequisites
A fundamental understanding of ISO 9001 and comprehensive knowledge of implementation principles.
Course agenda
DAY 1 | Introduction to ISO 9001 and initiation of a QMS
DAY 2 | Plan the implementation of a QMS
DAY 3 | Implementation of a QMS
DAY 4 | QMS monitoring, measurement, continuous improvement and preparation for a certification audit
DAY 5 | Certification Exam
Training material
The participant will receive training materials containing more than 450 pages of information and practical examples in electronic form via the KATE application. As part of the full-time course, the participant will also receive training materials in printed form.
Examination
The “PECB Certified ISO 9001 Lead Implementer” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competency domains:
- DOMAIN 1 | Fundamental principles and concepts of a Quality Management System (QMS)
- DOMAIN 2 | Quality Management System (QMS)
- DOMAIN 3 | Planning a QMS implementation based on ISO 9001
- DOMAIN 4 | Implementing a QMS based on ISO 9001
- DOMAIN 5 | Performance evaluation, monitoring and measurement of a QMS based on ISO 9001
- DOMAIN 6 | Continual improvement of a QMS based on ISO 9001
- DOMAIN 7 | Preparing for a QMS certification audit
The exam takes the form of a test consisting of 80 multiple-choice questions. It is an open-book exam, where candidates are allowed to use the following reference materials: training course materials, any personal notes taken during the training course, a hard copy dictionary, a hard copy of a standard. The exam lasts 3 hours and can be taken online or in paper form. If you do not pass the exam, you can repeat the exam for free within 12 months.
Price
The price includes participation in the course, electronic training materials, exam and PECB certification fees. The price of the full-time course also includes a printed copy of the training material, lunch on teaching days and small refreshments.